Get in touch

General Enquiries

info@getesmi.co.uk or 0800 432 0041 / 0330 123 1030 (Mon-Fri 9am-5pm)

Claim Enquiries

claims@compassuw.co.uk or 0800 032 7775 (Compass Underwriting Claims Dept.)

As of 1 November 2025 all ESMI policy administration will be taken over by HIVE Insurance Services. Please contact Hive after this date for any future enquiries about your ESMI policy.

HIVE Insurance Services contact details are as follows:

Tel: 0800 028 0849 or 0333 130 4520

Email: enquiries@hiveinsure.co.uk

Contact Address: Unit 4, Ground Floor, Bredon House, Almondsbury Business Centre, Woodlands, Bradley Stoke, Bristol, BS32 4QH