Unfortunately this product is no longer available to purchase as a new policy. This page is for information purposes for existing customers only.
As of 1 November 2025 all ESMI policy administration will be taken over by HIVE Insurance Services. Please contact Hive after this date for any future enquiries about your ESMI policy.
HIVE Insurance Services contact details are as follows:
Tel: 0800 028 0849 or 0333 130 4520
Email: enquiries@hiveinsure.co.uk
Contact Address: Unit 4, Ground Floor, Bredon House, Almondsbury Business Centre, Woodlands, Bradley Stoke, Bristol, BS32 4QH
www.hiveinsure.co.uk

So, how does ESMI Critical Illness Benefit work?
- To apply for cover you must be aged 18 to 50 and permanently reside in the UK.
- You’re covered from day one at the policy start date.
- Choose between Life benefit amounts of £25,000, £50,000, and £75,000 or £100,000.
- Critical Ilness benefit is always 50% of your Life benefit in the event of one of 8 serious illnesses.
- In the event of a Critical Illness claim the Life’s sum assured will be reduced. The Critical Illness lump sum will be deducted from the Life sum assured. The remaining sum assured will be paid out to you in the event of your death during the lifetime of the policy.
- The maximum you can apply for or receive if you are 56+ is £50,000, so please be aware your benefit will reduce once you reach the age of 56 if you opt for more.
- The Critical Illness benefit renews up to your 62nd birthday.
- The Life benefit renews up to your 69th birthday.
- Your price is guaranteed to be fixed for 5 years.
- Policy renews every 5 years, and you’re free to cancel any time.
These are the critical illness conditions covered under this insurance;
- Bacterial Meningitis
- Cancer
- Heart Attacks
- Strokes
- Coronary Artery Bypass-Grafts
- Major Organ Transplant
- Kidney Failure
- Multiple Sclerosis
Please make sure you view the policy document for full details on limitations and definitions for each condition.
Only
What happens if I have a pre-existing condition, will you accept me?
Yes, we will accept you for cover.
However, there is a moratorium clause applied to both Life & Critical Illness
Life Cover Moratorium
There is an exclusion for any claim that arises out of any medical condition that existed (including treatment, monitoring, referral, consultations or whilst undergoing tests) in the 3-year period prior to the start date of your policy.
This exclusion will not apply if you remain symptom-free and do not need to seek treatment or medical advice for a continuous period of 24 months immediately after your policy start date.
Critical Illness Moratorium
An exclusion for a Critical Illness pre-existing medical condition is extended to a period of 10 years prior to the start of your policy, where any medical condition relates to one of the specified Critical Illness Conditions.
This exclusion will not apply if you remain symptom, treatment, medication, consultation free for the balance of the 10-year period after the policy begins.
If the cause of your death or critical illness is not deemed related to your condition when you come to claim, then your benefit will, of course, be paid.
Want to know more about how this affects you? Click here to contact us.

Exclusions
We will not pay for any death or critical illness claims caused directly or indirectly by:
i) Any pre-existing condition
There is an exclusion for any Life claim that arises out of any medical condition that existed (including treatment, monitoring, referral, consultations or whilst undergoing tests) in the 3-year period prior to the start date of your policy.
This exclusion will not apply if you remain symptom-free and do not need to seek treatment or medical advice for a continuous period of 24 months immediately after the policy start date.
There is an exclusion for a Critical Illness Claim for any pre-existing medical condition extended to a period of 10 years prior to the start of your policy, where any medical condition relates to one of the specified Critical Illness Conditions.
This exclusion will not apply if you remain symptom, treatment, medication, consultation free for the balance of the 10-year period after the policy begins.
If the cause of your death or critical illness is not deemed related to your condition when you come to claim, then your benefit will, of course, be paid.
ii) suicide, attempted suicide or deliberate self-inflicted injury, regardless of the state of your medical health.
iii) as a result of alcohol or solvent abuse, or the taking of drugs except under the direction of a registered medical practitioner.
iv) nuclear contamination, biological contamination or chemical contamination, war (whether declared or not), an act of foreign enemy, invasion, civil war, riot, rebellion, insurrection, revolution, an overthrow of a legally constituted Government, explosions of war weapons or any event similar to one of those listed.
Please view the policy document for full information on exclusions.

FAQs
Can’t find the answer to your question on this page? You can either:
- Email us at info@getesmi.co.uk with your question.
- Visit our Life and Critical Illness FAQs.
- Or you can read the policy document in full.
